Privacy Policy

Your Privacy Matters to Us

At Dr. Oils, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when visiting our website or purchasing our products.

By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

Full Name
Email Address
Phone Number
Company Name (if applicable)
Billing & Shipping Address
Payment Information
Order History

Non-Personal Information

IP Address
Browser Type
Device Information
Operating System
Website Usage Data
Cookies and Analytics Data

How We Use Your Information

Your information may be used to:

Process and fulfill your orders
Respond to your inquiries and support requests
Improve our website and customer experience
Send order updates and shipping notifications
Share promotional offers (only if you opt in)
Prevent fraud and maintain website security
Comply with legal and regulatory obligations

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us to:

Remember your preferences
Improve website performance
Analyze visitor behavior
Enhance website functionality

You can disable cookies through your browser settings at any time.

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

While we strive to protect your data, no method of online transmission or electronic storage is completely secure.

Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with:

Shipping and logistics partners
Payment service providers
Government authorities when legally required
Trusted service providers assisting in website operations

All third parties are required to maintain the confidentiality of your information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before sharing any personal information.

Data Retention

We retain your personal information only for as long as necessary to:

Complete your orders
Provide customer support
Meet legal and accounting requirements
Resolve disputes and enforce our policies

Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Request corrections or updates
Request deletion of your personal data
Withdraw consent for marketing communications
Request a copy of your stored information

To exercise these rights, please contact our support team.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us.
📧 Email: support@lightslategray-gerbil-663776.hostingersite.com
📞 Phone: +91 92173 33663
🕒 Business Hours: Monday – Saturday | 9:00 AM – 6:00 PM (IST)